Seatrade Cruise Global is part of the Informa Markets Division of Informa PLC
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Your EAC and team members will need to check-in to the security desk with official identification to pick up up a wristband. This will be located near the main entrance.
Badges will not be mailed in advance of the event and will need to be collected on-site. Further details about how to claim your badge will be emailed to you prior to the show.
General move-in starts on Saturday, April 11 at 8:00 a.m. Exhibitors with the appropriate exhibitor badge will be allowed access to the exhibit hall. On Show days, exhibitor staff can come on the floor starting at 8:00 a.m. each day. Since not all of your company's staff and attendees will have appropriate badges for early access to the show floor, please do not schedule staff meetings or press conference on the show floor before it opens. Exhibitors must clear the show floor within one hour after the posted show floor closing time. Do not schedule meetings in your booth after the show floor closes as attendees must leave the show floor within 15 minutes.
The appropriate exhibitor badge will be allowed access to the exhibit hall on show days starting at 9:00 a.m. each day. Not all your staff has the appropriate badges and will be denied access without proper credentials.
The terms Drayage and Material Handling are one and the same. It is the unloading of your exhibit materials, delivery to your booth, handling of empty containers to and from storage, and removal of your materials from your booth for loading onto your outbound carrier. This is not to be confused with shipping or the over the road cost to transport your exhibit material to and from the event. The unloading of trucks/trailers/vans must be done by Union personnel. Save money on drayage by shipping through the Expo CCI. For more information see the Shipping, Drayage & Material Handling Section in the exhibitor service manual.
Full time employees of an exhibiting company may set their own exhibits without assistance from the Union. Please refer to the ‘Union Jurisdictions’ to determine whether or not you need to hire labor.
Show Management's approval for hanging signs will be considered for peninsula booths or island booths (20' X 20' space or larger) only, provided the sign is not objectionable in content and there are no physical constraints at the facility. First, submit hanging sign request form to show management for approval. Second, order assembly of hanging sign through Expo CCI. Third, order the rigging of the sign through Everlast.
Yes, one load per employee, per day is allowed. Hand carry is permitted through the front door of the hall by one person in one trip, without the use of dollies, hand trucks, or other mechanical equipment. Using the freight dock to hand carry is prohibited.
Only what you can carry by yourself (one person) in one trip and with no equipment (no dolly or handcart).
No, the union has jurisdiction on the operation of all material handling equipment, including dollies and hand trucks.
No. Only Union labor may lay the flooring—either Expo CCI labor or an EAC.
Notify Show Management by Friday, March 13. The Exhibitor Appointed Contractor Authorization form and a Certificate of Insurance must be received by Friday, March 13. All EAC will then be provided with instructions to register with the Worker Identification System through ESCA.
Prior to arriving on-site, please reach out to Operations at [email protected]. On-site, Show Management will be accessible at all times. If you do not find someone in your immediate area, you may find us in the registration area or in our onsite Show Management office, located in Lincoln Room A. Please feel free to contact us at anytime.
There are two ways to ship your freight to the event:
1) Ship in Advance to the Warehouse - This is the preferred way of shipping your materials. More details on deadlines coming soon.
NOTE: Please do not ship perishable matter to the Advance Warehouse. Expo CCI does not provide Temperature-controlled storage.
2) Ship direct to the Convention Center (Marshaling Yard) - Deliveries will be accepted according to the Target Floorplan. The Target Floorplan can be found in the Shipping, Drayage & Material Handling section of the exhibitor service manual. We will be using a Marshaling Yard to accept deliveries direct. The Marshaling Yard was established to ease congestion and to better utilize the available dock space at the Convention Center. Here is a bullet description of how it works:
• All carriers and vehicles must check in at the Marshaling Yard at the time that corresponds to their position on the Targeted Freight Floor plan.
• Labor should not be scheduled before this time, as your freight might not yet be in your booth.
• All inbound shipments will be weighed at the Yard and must be accompanied by a certified weight certificate and Bill of Lading.
• At the Yard, drivers will be assigned a number and dispatched to the appropriate dock at the convention center as space is available.
• Waiting time at the Marshaling Yard should be anticipated by your carrier.
For more detailed information, please see “Marshaling Yard & Direct Deliveries Information" in the exhibitor service manual.
Unfortunately, accidents do happen. Expo CCI has very limited liability. Exhibitors are strongly urged to insure the booth and its contents from the time it leaves your facility. In the event that your booth is damaged on move-in, the contractor will do what he can to help you make your booth “event ready”.
No. Do not leave anything valuable in your booth overnight. All hand-carried items should be removed promptly after the closing of the exhibits floor. Pack as much as you can, before you leave the hall. Clearly label everything and inform the onsite Service Desk when you intend to return to move out. A bill of lading must be provided for all shipments.
Your primary logistics contact should have received an email with a login link to the Exhibitor Resource Center along with the password. Please email us if you are missing this information. If you are the primary logistics contact, log in here.
If you need additional team members to have access to the Exhibitor Resource Center, please add them as Users with the ability to edit. Please keep in mind that this does not grant you a Badge Registration.
Yes. Contact your Customer Success Manager at [email protected].
Your company will appear online within 48 business hours of submitting your contract, then you can view your stand via the interactive floorplan. Please contact [email protected] if you do not see your company after that time.
Once Exhibitor Registration is live, please select the Badge Registration button via your Exhibitor Resource center in Map Your Show and follow the prompts to register.
Confirmation emails are sent to the email address of the individual registered. If you need an additional copy of a confirmation, please contact Registration Services by phone at (877) 806-7899 [Outside USA number +1 (310) 857-7379] or send an email to [email protected].
Badges will not be mailed ahead of time. Please bring your confirmation code to the show (print a hard copy of the email or have it on your mobile device) to pick up your badge on site.
Yes. Please bring your email confirmation, either on your mobile device or hard copy, to enjoy our expedited check in. Badges are not mailed in advance.
A registration summary can be found when you click on Registrant Search.
Yes, please request this from the registration team via email at [email protected].
After you’ve used your allotted badges, you will be able to register additional staff and pay for the passes via the Payment page.
If your colleague(s) doesn't appear in the registrant search summary, they may have signed up for the invite-a-customer pass or an attendee pass. This will need to be adjusted as all booth staff should have the booth staff badge. The registration team can assist with modifications and adjustments. Please contact them by phone at (877) 806-7899 [Outside USA number +1 (310) 857-7379] or send an email to [email protected].
You will receive four (4) free exhibitor badges for every 100 square feet. If your booth is 400 square feet, you will receive 16 free exhibitor badges. After you’ve used your allotted passes, you can purchase additional booth staff passes at an exhibitor discount rate
A general visa letter can be obtained during the registration process. Please note, however, that after a thorough review with our legal teams and data privacy teams, we are no longer in a position to be able to provide sensitive customer-specific data points on visa letters, such as date of birth, passport information, staff signatures, and other at-risk information. This change is being implemented due to Informa’s stance on Sensitive Personally Identifiable Information (SPII). We can no longer collect these types of data points via registration.
You may attend the conference with the purchase of a Conference or VIP pass.
We welcome all pass types to join us at our opening night welcome reception, all sessions in the Safety & Security Symposium, all Cruising Innovations Theater sessions, and all happy hours found on the event-at-a-glance page (updated on a rolling basis).
Yes! And you can get up to a 50% discount when you book through our official hotel provider, OnPeak. Check the HOTEL & TRAVEL page for details. To ensure you receive the highest quality of service, we ask that you only book through OnPeak.
Miami Beach Convention Center
1901 Convention Ctr Dr, Miami Beach, FL 33139
Yes, you must have your EAC approved by show management so they can be added to the security list. This includes all EAC display houses, display sales representatives, designers, florists, EAC labor, supervisors, and any third parties. To gain approval, submit the EAC Authorization Form to [email protected].
No. The Official Service Contractor, EXPO CCI, is required to go through the local union hall to hire laborers for exhibitions. EXPO CCI personnel are non-union.
Union jurisdictions prevail over the operations of all material handling equipment, all unloading and reloading, and handling of empty containers. EXPO CCI has the responsibility to manage all docks, marshalling yards, and the scheduling of all vehicles to ensure a smooth and efficient move-in and move-out. Therefore, EXPO CCI also has the responsibility of receiving and handling all exhibit materials and empty crates.
The cancellation policy is referred to in the Seatrade Cruise Global Terms and Conditions of Participation in Event, included with your signed Contract for Exhibit Space. The term (5.b) is as follows:
Termination by Exhibitor. All fees are deemed fully earned and nonrefundable when due. Termination by Exhibitor must be in writing and will be effective upon receipt by Informa Markets of an email addressed to Informa Markets at [email protected]. Exhibitor acknowledges the difficulty in determining a precise value for services rendered and expenses incurred by Informa Markets for the Event, and of ascertaining damages incurred by Informa Markets if Exhibitor terminates this contract or Exhibitor's participation in the Event; the amounts due from Exhibitor under this contract as of the effective date of any termination by Exhibitor belong to Informa Markets and represent an agreed measure of compensation, and are not to be deemed or construed as a forfeiture or penalty.
Absolutely, and there is no limit! We encourage it, in fact, Expo Passes are free to your customers (or 10% off a Full Conference package)! To get your free passes, head over to the Marketing Tools page or contact [email protected]
We partner with a world-class team of vendors who may contact you from time to time to help keep you on track for a successful event. Please be aware of unaffiliated vendors improperly soliciting exhibitors to purchase their products and services and use the vendors listed on the Exhibitor Services Manual page.
Please whitelist our email address to ensure you are receiving our communication. In Outook: Home Tab, Junk, Junk Email Options > Safe Senders Tab > Add [email protected].
Due to data protection laws, neither Seatrade Cruise Global nor Informa will sell you an attendee list.
Beware of Fraudulent Activity: We want to draw your attention to a number of emails that appear to be targeting exhibitors of Seatrade Cruise Global falsely purporting to offer copies of our database of attendees contact details. Seatrade Cruise Global is part of Informa Markets and is not in any way associated with the sender of these emails and does not engage in the sale or trade of any of its customers lists whether exhibitor, sponsor or attendee.
Beware of Scams video: https://www.youtube.com/watch?v=oTtvwGg7Z1Y
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