Seatrade Cruise Global is part of the Informa Markets Division of Informa PLC

This site is operated by a business or businesses owned by Informa PLC and all copyright resides with them. Informa PLC's registered office is 5 Howick Place, London SW1P 1WG. Registered in England and Wales. Number 8860726.



Hotel Operations & Concessions

Forging Partnerships

A broad category including retail, wellness, concessions, housekeeping, hospitality management and more, hotel operations is the beating heart that facilitates the cruise guest experience. Ready to see how innovative people and products are taking the sector to new heights?

Be Our Guest!

Keep ahead of the curve

Keep ahead of the curve

Elevate the passenger experience, improve the luxury retail offering, focus on fine dining... you’ll find plenty of inspiration at Seatrade Cruise Global. With so many day-to-day challenges to consider, let us help you stay ahead of the game.

Take in a diverse spread

Take in a diverse spread

From accessory sanitizers to catering systems, foodservice equipment providers, kitchenware and cutlery suppliers specializing in cruise to shore power providers and beyond, hotel ops is a broad field with plenty to explore.

Meet the right people

Meet the right people

Attend The Retail Day Reception on Wed 10 April, 4:00 PM - 5:00 PM in Room 201/202 to meet new contacts, suppliers, advisors and potential collaborators. Seatrade Cruise Global is all about the cruise community, and building it together for a better future.

Brand new
The Retail Day
Co-organised with the Moodie Davitt Report, join us for this programme devoted to cruise retail on Wed, 10 April. Learn about topics including: power of partnership, going local, luxury in cruise retail, sustainability and more!

Conference programme

Topics in 2024 Include:

View the programme

Embracing Sustainability

How to Attract the New-to-Cruise Passenger

Luxury Cruising Hotel Ops and Guest Experience Panel

The Power of Partnership

Luxury in Cruise Retail

Secrets to Attracting Today’s Traveller

New for 2024
The Promenade
Explore the retail revolution with us in a new feature area with a familiar name - the Promenade. Discover innovations across the hotel ops supply chain, including Sunstone Welders, Emergency Panties, Waterdrop, Vibe Tumblers and Skort Obsession!

Attend If You Hold these Job Titles

  • Chief Retail Officer 
  • Director, Hotel Supply Chain
  • Director, Retail, Spa, Casino & Photo Operations
  • Director, Procurement, F&B, Hotel
  • F&B Operations Manager/Procurement & Purchasing
  • Master Chef
  • Senior Purchasing Manager
  • F&B Supply Chain Management
  • VP, Corporate Hotel Operations
  • VP, Culinary & Dining
  • VP, Global Sourcing - Hotel & Corporate
  • VP, Shipboard Hotel Operations
Meet Your Ambassador
Our Retail Ambassador, Nadine Heubel is a veteran retail executive with over 25 years of experience in the industry. Beginning her career at Hugo Boss, Heubel quickly rose through the ranks to become the company’s Global Head of Travel Retail.
Nadine Heubel
Nadine Heubel

Global SVP Revenue - Travel & Hospitality, REKLAIM

 Boost your 2024 Sales
Time is Running Out to Register!
Choose the right pass for you and be sure to book by Sunday 7 April before rates go up.