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Sectors

Hotel Operations & Concessions

Forging Partnerships

A broad category including retail, wellness, concessions, housekeeping, hospitality management and more, hotel operations is the beating heart that facilitates the cruise guest experience. Ready to see how innovative people and products are taking the sector to new heights?

Be Our Guest!

Keep ahead of the curve

Keep ahead of the curve

Elevate the passenger experience, improve the luxury retail offering, focus on fine dining... you’ll find plenty of inspiration at Seatrade Cruise Global. With so many day-to-day challenges to consider, let us help you stay ahead of the game.

Take in a diverse spread

Take in a diverse spread

From accessory sanitizers to catering systems, foodservice equipment providers, kitchenware and cutlery suppliers specializing in cruise to shore power providers and beyond, hotel ops is a broad field with plenty to explore.

Meet the right people

Meet the right people

Seatrade Cruise Global is all about the cruise community. Let's build it together for a better future.

the retail day
Onboard retail
The Retail Days
Co-organised with the Moodie Davitt Report, this programme is solely devoted to cruise retail. Topics include appealing to the next generation, cruise retail's key categories, embracing technology, and more!

The Retail Days programme

2025 Topics Included

A series of sessions covering all things onboard retail

Appealing to the Next Generation

Consumer Centric Approach in Cruise Retail

Embracing Technology

Retail Through a Cruise Leader’s Lens

Retail’s Key Categories

Seizing the Cruise Port Opportunity

Attend If You Hold these Job Titles

  • Chief Retail Officer 
  • Director, Hotel Supply Chain
  • Director, Retail, Spa, Casino & Photo Operations
  • Director, Procurement, F&B, Hotel
  • F&B Operations Manager/Procurement & Purchasing
  • Master Chef
  • Senior Purchasing Manager
  • F&B Supply Chain Management
  • VP, Corporate Hotel Operations
  • VP, Culinary & Dining
  • VP, Global Sourcing - Hotel & Corporate
  • VP, Shipboard Hotel Operations
Meet Your Ambassador
We are delighted to have two leading cruise professionals assisting us with conference and event planning within the retail and guest experience sectors. Their expertise is central to us understanding the challenges facing the sector today, and developing a programme of seminars and features to help tackle them head on.
Jason Gelineau
Jason Gelineau
Guest Experience

Principal, JAG Hospitality

 

Nadine Heubel
Nadine Heubel
Retail

SVP Operations - OneWorld (AA, BA) - Airport Lounges, North America, Sodexo Live!

Choose your pass today
Ready to Come Onboard for 2026?