After having reached a bachelor degree in Economic and a Master degree focus on development of relationship marketing, I began my career in Maconi Communication as Business Analyst where I worked for three years.
In 2003 I began my experience in Costa Crociere, where I have had many roles: Business Analyst in the Business Intelligence and Datawarehouse, Decision Making Support before Analyst and afterwards Manager in Revenue Management department. From 2013 I became Head of Itinerary Planning and in 2017 I was appointed as Director.
This is my actual role: I’m responsible for recommending the optimal fleet deployment and to design the detailed plan, to coordinate all relevant stakeholders in their participation to the process, manage itinerary changes and supervise their implementation in all Company’s systems.
Luis de Carvalho is the CEO of Bermello Ajamil & Partners Europe (B&A), the #1 Port & Destination Development firm responsible for 75% of all cruise & maritime projects worldwide.
B&A is currently active in the USA, Caribbean, Canada, Central and South America, Northern Europe, Baltic, Mediterranean, Atlantic Islands, Indian Ocean, Asia and Africa
Luis started his career in 1986 with Premier Cruise Lines and RCCL in Miami. He then spent 12 years with Crystal Cruises, mainly as Global Port Coordinator overseeing shore side operations worldwide and inspecting new ports and destinations.
Other positions include National Director Cruise, TUI Spain; Director Cruise Operations Europe, Tumlare; Director Cruise Operations Scandinavia, Kuoni and CEO of Consult DC.
Elisabetta de Nardo has a University degree in Shipping & Maritime Economics and a Master in Cargo Marine Surveying (London).
After a few years working in cargo shipping, with oil tankers and dry bulk carriers (becoming Director of Operations in 2004), she joined Carnival Group in 2007, as Port Operations Manager for Costa Crociere.
After a growth in her career path (through Head of Port Operations, to Director Port Operations & Development), Elisabetta joined Silversea Cruises in June 2014.
As Director Port & Destinations Operations, together with her team, she daily faces the fascinating operational challenges of the hundreds of marvellous destinations visited by Silversea luxury cruise ships, including managing bunker supplies, Shore Excursions and itinerary planning for the Classic fleet.
Since January 2017 Elisabetta has been appointed as Chairman of CLIA Europe Port & Destination sub-committee.
Responsibilities include the deployment of Crystal Serenity, Crystal Symphony; Crystal Esprit & Crystal Endeavour Yacht Expedition Cruises; Five Crystal River Cruise vessels; the Crystal Luxury Air Global Express and the luxury 84-seat Crystal AirCruises B777; as well as all new projects and fleet additions.
Claudius also consults with charter clients to increase this important segment of the business; assists the sales department with group sales and hosts Travel Partner webinars. He also works closely with the marketing department in formulating the destination message to the customers and media.
Claudius began his career with Norwegian America Line/CUNARD remaining with the company for over seven years. After almost three years with a Chinese owned travel company he joined INTRAV/Clipper Cruise Line for more than 14 years. During this time he was responsible for the deployment of all four company owned (expedition type) vessels across the globe as well as numerous ocean and river going vessels the company chartered annually for additional capacity. He also developed the company’s land based tour programs to all continents and the groundbreaking Around the World flights with a variety of all first-class charter aircraft, including a record 28 Around The World flights onboard the Concorde. After two year with Orient-Express Hotels, Trains & Cruises (now Belmond) as Product & Sales Development Director he joined SeaDream Yacht Club in February of 2005. While at SeaDream, he managed the deployment of both 112-passenger yachts, shore excursions and consulted all charter clients (representing about 40% of the SeaDream business). He resigned from SeaDream in January 2010 in order to join Azamara Club Cruises as Director, Deployment, Destinations & Charter Sales. In 2015 Claudius resigned from Azamara Club Cruises to take on a new position with the fast growing Crystal brand.
Claudius spends his time between Los Angeles, California; Miami, Florida and St. Louis, Missouri with his wife Kathy. The family enjoys traveling, having visited some 170 countries, cooking, hiking, history and reading non-fiction books as well as The Wall Street Journal.
He has been Chairman of the Port Authority of the Balearic Islands since 14 August 2015. Born in Palma de Majorca in 1956, he was a member of the Port Authority’s Board of Directors from 2006 to 2013 representing the Majorca Chamber of Commerce. He has had close ties with the Chamber over the past two decades and was its Chairman from 2006 to 2013.
On the business front, he founded MENU Mallorca and was the firm’s Managing Director from 1979 to 2014.
He is a member of the Board of Directors of the Majorcan Economic Society, which he promoted and of which he was Deputy Chairman, and is a member of the Economic and Social Council of the University of the Balearic Islands, a position he has held since 2006.
He also chaired the Network of the Insular Chambers of Commerce and Industry of the European Union (INSULEUR) from 2009 to 2014. He has served in a number of posts at the Higher Council of the Spanish Chambers of Commerce, where he chaired the Tourism Committee, and at the Association of the Mediterranean Chambers of Commerce and Industry (ASCAME) and the International Chamber of Commerce (ICC).
Ramon leads the central team that oversees international operations and delivery standards for Intercruises’ Turnarounds, Shore Excursions, Port Agency and Hotel Program services. He joined Intercruises in 2008 leading all activities in Barcelona, having previously held senior positions for two major ground handlers. In addition to over 20 years in the travel industry, Ramon holds a diploma in Business and Tourism from the Superior School of Tourism in Barcelona.
Douglas Prothero serves as the CEO of The Ritz-Carlton Yacht Collection. In this role, Prothero oversees all operations and strategic growth of the company. As a Founding Partner of the venture, Prothero is also responsible for relations to and with Marriott International and The Ritz-Carlton Hotel Company.
Prothero was educated in Maritime Studies and has been a ship master since 1989. He has over 35 years of professional experience in the hospitality and maritime industry, including running all facets of maritime businesses involving both commercial vessels and private yachts. As a seasoned entrepreneur, Prothero has founded numerous enterprises with lead responsibility for product development, sales, ship design, ship construction and marine operations. While Partner of a boutique investment bank, Prothero established an extensive professional network through his work advising ship owners on finance sourcing.
Prothero serves as past Chairman of the Nobel Peace Prize-nominated charity Sail Training International and the organization’s for-profit trading companies. Activities included significant industry relations with the International Maritime Organization, Nautical Institute, the International Chamber of Shipping and ports worldwide.