All times displayed for Europe/Lisbon timezone.

Registration & Welcome Tea and Coffee
08:30 - 09:00
Networking Opportunities
Opening Ceremony
09:00 - 09:20 Port of Lisbon Stand (No. 400)
Welcome Remarks

Official opening and ribbon cutting, followed by exhibition tour

Conference Theatre

Welcome by Seatrade
09:28 - 09:30 Conference Theatre
Welcome Remarks
Maritime and Aviation Group Director
Seatrade UBM EMEA
Keynote Addresses by CLIA and MedCruise
09:30 - 09:50 Conference Theatre
Keynote Address
Chairman of CLIA Europe, Chiarman
Carnival UK

09:30-09:40  David Dingle, Chiarman of CLIA Europe, and Chairman, Carnival UK

09:40-09:50  Airam Diaz Pastor, President, MedCruise

Welcome Addresses by Secretary of State for Tourism of Portugal, Mayor of Lisbon, and Minister of Sea of Portugal
09:50 - 10:05 Conference Theatre
Welcome Remarks

09:50-09:55  Speech by Mrs Ana Mendes Godinho, Secretary of State for Tourism, XXI Constitutional Government

09:55-10:00  Speech by Mr Fernando Medina, Mayor of Lisbon

10:00-10:05  Speech by Mrs Ana Paula Vitorino, Minister of Sea, XXI Constitutional Government

State of the Industry
10:10 - 11:00 Conference Theatre
Chairman of CLIA Europe, Chiarman
Carnival UK
News Presenter & Anchor
BBC World News
VP EMEA and MD of RCL Cruises Ltd.
Royal Caribbean International
MSC Cruises
Costa Crociere
President & CEO
Pullmantur Group

Sponsored by:

Welcome remark by Jose Antonio González Pérez, Promotion Manager of Almeria Tourist Board. Costa de Almeria

Session Moderator: Lucy Hockings, News Presenter & Anchor, BBC World News

11:00 - 11:10
Networking Opportunities
Meeting Future Demand in the Med and its Adjoining Seas
11:10 - 12:35 Conference Theatre
Vice President – Cruise Operations
Galataport – Istanbul
Mystic Invest
General Manager
Lisbon Cruise Port
Chief Executive
Gibraltar Tourist Board
Global Product & Operations Director
Intercruises Shoreside & Port Services
Director Itinerary Planning, Charter Flights and Full Charter
Pullmantur Cruceros
Member of the Board
Porto of Lisbon Authority
Head of Global Port Development & Shore Activities
MSC Cruises

The global cruise market expects to see more than 27 million cruisers in 2018, representing a yearly growth of 5.4% - proof of the increasing popularity of cruise travel. As the world’s second most popular cruise destination, how is the Med and its adjoining seas leveraging growth, managing challenges and preparing for future demand? The session will start with case studies of operational excellence in the region, followed by a discussion on how stakeholders are tackling the challenges through collaboration.

Session Moderator: Nicky Guerrero, Chief Executive, Gibraltar Tourist Board

Case-Study: How Lisbon plans to double its cruise traffic in 10 years
Following the completion of the new cruise terminal at Lisbon Cruise Port, the presenters will demonstrate what Lisbon has to offer, and give an overview on how the port and the city support the cruise industry, and what is their strategic vision for Mediterranean cruising in the coming decade. 

Ricardo Ferreira, GM, Lisbon Cruise Port
Ricardo Medeiros, Member of the Board, Port of Lisbon

Case-Study: How to elevate shoreside experience for the future
Ramon Hurtado, Global Product & Operations Director, Intercruises

Case-Study: Sourcing the in-out bound travel market and the role that fly cruise plays in the Med
Javier Marín, Director Itinerary Planning, Charter Flights and Full Charter, Pullmantur Cruceros

Panel Discussion
Ramon Hurtado, Global Product & Operations Director, IntercruisesLisbon Cruise Terminal
Ricardo Ferreira, GM, Lisbon Cruise Port
Javier Marín, Director Itinerary Planning, Charter Flights and Full Charter, Pullmantur Cruceros
Figen Ayan, Vice President – Cruise Operations, Galataport – Istanbul
Mário Ferreira, CEO, Mystic Invest
Gianluca Suprani, Head of Global Port Development & Shore Activities, MSC Cruises

12:35 - 14:30
Networking Opportunities
How the Cruise Industry Deals With Air Emission Challenges
14:30 - 15:30 Conference Theatre
Parallel Session
Secretary General
Executive Vice President, Maritime Policy and Government Affairs
MSC Group
Head of Unit Blue Economy
European Commission
Marketing Manager of Port Network Authority of the Sardinian Sea, Director - Sustainability and Environmental Issues
Director, Environmental Programs
Royal Caribbean Cruises Ltd.
SVP Maritime Affairs
Carnival Corporation & plc

This session will focus on how cruise ship operators are managing air pollution, how far cruising has come and where to next for creating a sustainable environment.   

Session Moderator: Jordi Caballé Valls, Secretary General, MedCruise

Hidden Gems Uncovered: Opportunities in New Destinations
15:35 - 16:35 Conference Theatre
Parallel Session
Itinerary Planning Director
Costa Crociere s.p.a.
Managing Director for Publishing and Content
Seatrade UBM
Manager of Marine Operations, Ports & Itinerary Planning
Disney Cruise Line
VP Destinations & Revenue Management
SeaDream Yacht Club
VP Itinerary Planning & Destination Development
Virgin Voyages
Cruise Coordinator
Cruise Narvik
Cruise & Business Development Area Manager
Fundación Port Castelló
Secretary General for Tourism Policy and Development
Ministry of Tourism, Greece

Sponsored by:

Overcrowding has been an issue that the industry is looking to overcome, and to discover new destinations is among the top priorities for itinerary planning executives. 

Session Moderator: Mary Bond, Editor, Seatrade Cruise News

Welcome remark by George Tziallas, Secretary General for Tourism Policy and Development, Ministry of Tourism in Greece

Case-Studies: How a new to cruise port arrived on the cruise map
Susana Soria, Cruise & Business Development Area Manager, Fundación Port Castelló
Grethe Parker, Cruise Coordinator, Cruise Narvik

Top tips on things to be considered when delivering new cruise destinations
A panel of itinerary planning executives to discuss and share what factors they would consider when calling at a new port/destination.

Emilio Freeman, VP Destinations & Revenue Management, SeaDream Yacht Club
Federico Bartoli, Director Itinerary Planning, Costa Crociere s.p.a.
Craig Milan, VP Itinerary Planning & Destination Development, Virgin Voyages
Paul Britton, Manager of Marine Operations, Ports & Itinerary Planning, Disney Cruise Line

Evening Networking
18:30 - 21:30
Networking Opportunities