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Exhibitor Warning

Informa Markets aims to minimise the risk of fraudulent activity for our customers. Be aware of third-party companies falsely offering discounted stands or visitor data. If you receive suspicious communications and are exhibiting with us, contact customersuccess@seatradecruise.com. If you are visiting our event, please contact events@seatradecruise.com.


Remember, we will never sell the data of our visitors or exhibitors. Anyone claiming to have this data is fraudulent.

Types of scams to look out for

  1. Emails offering free directory listings.
  2. Emails selling data claiming to be from Seatrade Cruise Global 2025 or our partners.
  3. Offers for services like hotel bookings not from OnPeak.
  4. Requests for updated banking details via phone or email.
  5. Social media messages asking for favours or impersonating show team members.

How to stay safe

  • Check the sender's email (usually Seatrade Cruise Global), it could be from a member of the show team.
  • Verify if the content aligns with Seatrade Cruise Global’s usual style.
  • Confirm if the individual/company is an official partner in the online manual.
  • Assess the language for any unusual clumsiness or deviation from Seatrade Cruise Global's standard tone.

Please watch the Association of Event Organisers guide to protecting exhibitors from scammers for some useful tips

What to do if you think you are being scammed?

  • Do not reply to the email or click on any links
  • If you're being called, end the conversation as soon as you become suspicious
  • Let us know at events@seatradecruise.com if you are visiting us, if you are exhibiting contact customersuccess@seatradecruise.com - we'll confirm if the communications are a scam

WARNING: AVOID Expo Guide, ExpoFairs, FairGuide.com, Construct Data Verlag & Inside Data View.

DO NOT sign any forms from them. They target companies globally through exhibition guides and data selling. Expo Guide claims to offer online listing services but tricks exhibitors into non-retractable three-year contracts with no benefits. Beware of debt collection agencies like Gravis Inkasso Gmbh and Premium Recovery AG (Construct Data subsidiary) working with them. They have no connection to our events. Stay vigilant against such organisations as they use deceptive tactics on a large scale.